<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[thelonghaul.ai]]></title><description><![CDATA[The long-term perspective on enterprise AI adoption.]]></description><link>https://www.thelonghaul.ai</link><image><url>https://substackcdn.com/image/fetch/$s_!jPOD!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffc9083cd-edf3-436f-aa5f-296621a0f901_800x800.jpeg</url><title>thelonghaul.ai</title><link>https://www.thelonghaul.ai</link></image><generator>Substack</generator><lastBuildDate>Tue, 21 Jul 2026 09:29:54 GMT</lastBuildDate><atom:link href="https://www.thelonghaul.ai/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Rob Lawrence]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[robertslawrence@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[robertslawrence@substack.com]]></itunes:email><itunes:name><![CDATA[Rob Lawrence]]></itunes:name></itunes:owner><itunes:author><![CDATA[Rob Lawrence]]></itunes:author><googleplay:owner><![CDATA[robertslawrence@substack.com]]></googleplay:owner><googleplay:email><![CDATA[robertslawrence@substack.com]]></googleplay:email><googleplay:author><![CDATA[Rob Lawrence]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[My AI board of advisors]]></title><description><![CDATA[Napoleonic method in theory and practice]]></description><link>https://www.thelonghaul.ai/p/my-ai-board-of-advisors</link><guid isPermaLink="false">https://www.thelonghaul.ai/p/my-ai-board-of-advisors</guid><dc:creator><![CDATA[Rob Lawrence]]></dc:creator><pubDate>Fri, 19 Jun 2026 01:37:53 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!-5m2!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>The imaginary &#8220;board of advisors&#8221; is a familiar conceit from American success literature. I first read about the concept in <em>Think and Grow Rich</em>, the bestseller by notorious 1930s <a href="https://www.youtube.com/watch?v=iEDzb9ZplX0">fraudster</a> Napoleon Hill. Hill imagined (or claimed to imagine) himself sitting around at night with Henry Ford, Andrew Carnegie, Abraham Lincoln, Charles Darwin, Napoleon Bonaparte (<em>sic</em>) and other luminaries &#8212; presumably discussing manufacturing methods, free cash flow, the Emancipation Proclamation, the voyage of the <em>Beagle</em>, how not to conquer Russia, and other essential matters.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!-5m2!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!-5m2!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg 424w, https://substackcdn.com/image/fetch/$s_!-5m2!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg 848w, https://substackcdn.com/image/fetch/$s_!-5m2!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!-5m2!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!-5m2!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg" width="688" height="540" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:540,&quot;width&quot;:688,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:&quot;Napoleon Hill - Wikipedia&quot;,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="Napoleon Hill - Wikipedia" title="Napoleon Hill - Wikipedia" srcset="https://substackcdn.com/image/fetch/$s_!-5m2!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg 424w, https://substackcdn.com/image/fetch/$s_!-5m2!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg 848w, https://substackcdn.com/image/fetch/$s_!-5m2!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!-5m2!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6a5bbc31-d488-495d-b3a9-500ec3fe86e6_688x540.jpeg 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p style="text-align: center;"><em>The other Napoleon</em></p><p>Hill was not a trustworthy individual, but sometimes bad people have good ideas. I have always liked the board of advisors concept. It encourages you to step outside your natural thinking style and orientation, and consider situations as if you were someone else. I have used the concept for everything from career decisions to band management. (Incidentally, my band management board of advisors includes Miles Davis &#8212; he dislikes all of my ideas and regularly tells me they&#8217;re all terrible.) </p><p>This week I asked myself: if I could form my own AI board of advisors, who would I recruit for it? A board to help me understand AI&#8217;s impact on my career, on my family, on society? </p><p>While I have sometimes used Hill&#8217;s technique of conversing with the dead, in this case I decided to eschew the Ouija board and limit myself strictly to the living. I came up with a list of six:<br><br>1. <a href="https://wheresyoured.at">Ed Zitron</a> - British, skeptical, cranky, angry at AI, but a dogged investigative journalist with absolutely no tolerance for hype, publicity stunts, fudged numbers, or anything else you need to watch out for during a technology boom. <br><br>2. <a href="https://atmoio.substack.com/">Mo Bitar</a> - A developer, a believer, a skeptic, a comedian, a philosopher ... to act as a bridge between Ed and the rest of the board. <br><br>3. <a href="https://natesnewsletter.substack.com/">Nate Jones</a> - A developer, an enthusiast, a content machine trying out anything and everything from the major AI players every single day. <br><br>4. <a href="https://www.linkedin.com/in/alliekmiller/">Allie K. Miller</a> - An investor, a hands-on experimenter, a business mind, a technical mind.<br><br>5. <a href="https://substack.com/@profgalloway">Scott Galloway</a> - Business professor, investor, podcaster, writer, interviewer and interviewee. Not an AI expert in the least. Rather, the voice of the market on this board of mostly-techies. <br><br>6. <a href="https://substack.com/@tedgioia">Ted Gioia</a> - A writer, a musician, a historian of jazz, a proponent of the great books, a critic of AI&#8217;s and the platform economy&#8217;s effects on the arts.</p><p>All of these people are complex polymaths and difficult to summarize. I&#8217;m concerned that, despite Miller and Galloway&#8217;s best efforts, the group would get regularly sidetracked and end up discussing topics like the nature of consciousness and free will. All the same, that&#8217;s OK &#8230; I&#8217;m not in this purely for the money.</p><p>Who would be on your AI board of advisors? </p>]]></content:encoded></item><item><title><![CDATA[Data Governance III]]></title><description><![CDATA[My prediction? Pain]]></description><link>https://www.thelonghaul.ai/p/data-governance-iii</link><guid isPermaLink="false">https://www.thelonghaul.ai/p/data-governance-iii</guid><dc:creator><![CDATA[Rob Lawrence]]></dc:creator><pubDate>Fri, 22 May 2026 20:20:38 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!uDNp!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!uDNp!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!uDNp!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg 424w, https://substackcdn.com/image/fetch/$s_!uDNp!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg 848w, https://substackcdn.com/image/fetch/$s_!uDNp!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!uDNp!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!uDNp!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg" width="358" height="456" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:456,&quot;width&quot;:358,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:29755,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://robertslawrence.substack.com/i/198891587?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!uDNp!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg 424w, https://substackcdn.com/image/fetch/$s_!uDNp!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg 848w, https://substackcdn.com/image/fetch/$s_!uDNp!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!uDNp!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F557f077a-d7bd-4a9f-9095-66fafe79c290_358x456.jpeg 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p></p><p>We are about to see a mass wave of agentic AI adoption. All we need to do is get data governance sorted out.  <br><br>Right? Right? <br><br>I&#8217;d love to believe this conceit, but unfortunately I&#8217;ve already lived through two waves of enterprise data governance enthusiasm &#8212; the first in support of BI, the second during the era of &#8220;big data&#8221; and analytics enthusiasm. <br><br>In the film Rocky III (nothing but highbrow references from me), Rocky discovers that although he has won the heavyweight title and defended it ten times, he&#8217;s not actually quite the fighter he believed. His manager has been arranging easy fights against inferior opponents. The new challenger Clubber Lang (played by Mr. T, one of my childhood heroes) is smarter, tougher, stronger, and faster. In the first fight, he takes on Rocky and beats the snot out of him. <br><br>Data Governance III is going to be a lot like Rocky III. <br><br>Like the original Rocky film, the original Data Governance picture ended with a loss. Gartner estimated that 70-80% of BI-motivated data governance initiatives failed, mostly due to data quality challenges and squabbles over data ownership. Everyone remembers it as a win, but go back and rewatch the film &#8212; both Rocky and the governors of data took a beating, and simply managed to hang on through the final round.<br><br>Then Data Governance II. Just like Rocky, the data people trained harder this time. They bought superior tools, set up better governance boards, learned some lessons from their original loss. And they started winning. We started seeing self-service BI, user-built dashboards, sometimes even the elusive &#8220;single pane of glass&#8221; and &#8220;single version of the truth,&#8221; all to much acclaim and applause. <br><br>But as Mickey told Rocky about his opponents: &#8220;Those were handpicked. Set-ups. You never had real competition.&#8221; <br><br>In Data Governance III, the role of Clubber will be played by AI agents. <br><br>Clubber was smarter, tougher, stronger and faster than Rocky&#8217;s previous ten opponents. AI agents are smarter, tougher, stronger and faster than the human users who were consuming data during the last big governance wave. They don&#8217;t just read data &#8212; they act on it. They send emails, update records, trigger workflows, make decisions, all much faster than any human being.<br><br>And so the governed data is going to have to be better than ever before. What&#8217;s more, governing the data won&#8217;t be enough. The agents themselves will also have to be governed. Companies will need to define what an agent is allowed to see, touch, and do, on whose behalf, in which contexts. <br><br>Rocky won the second fight in Rocky III, of course. And I believe organizations will win Data Governance III as well. But they&#8217;re quite likely going to take a beating first, followed by some soul-searching, some staring out at the ocean, and some very hard training that&#8217;s tougher than anything they&#8217;ve every done.</p>]]></content:encoded></item><item><title><![CDATA[AI-generated thought leadership sucks]]></title><description><![CDATA[And authors and readers both know it]]></description><link>https://www.thelonghaul.ai/p/ai-generated-thought-leadership-sucks</link><guid isPermaLink="false">https://www.thelonghaul.ai/p/ai-generated-thought-leadership-sucks</guid><dc:creator><![CDATA[Rob Lawrence]]></dc:creator><pubDate>Fri, 22 May 2026 20:15:04 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!jPOD!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffc9083cd-edf3-436f-aa5f-296621a0f901_800x800.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>I have no issue with thought leaders using generative AI in their creative process. It's available, it's amazing, everyone is using it in some capacity or another. <br><br>However, I'm also familiar with the rhythms and stylistic tics of ChatGPT, Claude, and other tools. And when I see something that obviously came right out of one of them, I just can't take it seriously. Even if the thinking is serious. <br><br>ChatGPT uses a stop/start dynamic to make business prose sound portentous and prophetic. Numbering, bullets, short sentences, lots of stop and go, the infamous em dash &#8212; which I also use, but more sparingly than ChatGPT does. If I read a few lines presented in this rhythm, I think "Oh this is ChatGPT" and my mind checks out. <br><br>Claude is more introspective and sounds more writerly and belletristic. It writes more flowing prose, issues more challenges, makes finer logical distinctions. That's how I think, so Claude prose tends to pull me in more. But I still recognize it, and increasingly when I see it these days, I check out too. <br><br>The first thing I wonder when I see gen AI prose is: where did the line of thinking potentially break down? Gen AI uses expert mimicry, based on probabilistic guessing at which letter/word comes next. It can look great, sound great (especially to a short attention span), but still be nonsense. <br><br>I personally use gen AI as a research, outlining, and thought-testing engine. I use it to hammer ideas into shape, then I write the prose myself. <br><br>Maybe I just like the sound of my own authorial voice too much to let it go. But I don't think it's that. It's that when I use gen AI prose directly, I can feel my line of reasoning being taken from me, and I don't like it. <br><br>There are a lot of rounds of AI evolution and adoption left to play out. I don't have a settled opinion on the use of generative AI. But right now, under current conditions, this is how I see it.</p>]]></content:encoded></item><item><title><![CDATA[The coming agentic AI services boom]]></title><description><![CDATA[Are we about to see a massive technology services boom from agentic AI?]]></description><link>https://www.thelonghaul.ai/p/the-coming-agentic-ai-services-boom</link><guid isPermaLink="false">https://www.thelonghaul.ai/p/the-coming-agentic-ai-services-boom</guid><dc:creator><![CDATA[Rob Lawrence]]></dc:creator><pubDate>Fri, 22 May 2026 20:08:06 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!jPOD!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffc9083cd-edf3-436f-aa5f-296621a0f901_800x800.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><br>The mainstream and industry press tell us that AI is going to cause massive job losses. And in part, I agree. AI is already reshaping the division of labor, automating routine tasks, and performing many forms of complex intellectual work.<br><br>New jobs may emerge, as they have after every technological revolution. But disruption and displacement are going to happen en masse. I do not know a single serious person who uses AI regularly and disagrees.<br><br>But there is a big difference between predicting mass automation and being the person responsible for implementing it.<br><br>When you stand at a whiteboard or sit at a keyboard, and accept accountability for an AI project and its results, the world suddenly looks a lot different.<br><br>Let's say you are going to deploy AI agents to perform a complex business process. The goals: reduce staffing levels, cut costs, reduce error rates, and maintain or improve customer satisfaction.<br><br>At a high level, what will your project plan look like?<br><br>First you need a strong understanding of the existing process, and how it might be reshaped or improved.<br><br>Then you need to select the right tools and architecture, from the current explosion of AI automation vendors.<br><br>Let's assume the tools you select do most of the build &#8212; a current strength of emerging AI solutions.<br><br>Now you have to deploy into production. For an agentic solution you'll need to consider orchestration layers, memory/state management, human-in-the-loop handoffs, API integration at scale.<br><br>Next you'll need to consider security. Or rather, you'll realize you should have considered it from the beginning. Your agentic AI will be subject to prompt injection, tool misuse, privilege escalation, and data exfiltration. Plus attacks waiting to be invented, discovered, or popularized.<br><br>Once in production, it will require constant monitoring. What decisions is your agent making? What actions is it taking? Is behavior drifting? If your agent is behaving oddly, can you determine why? Can you undo errors and restore systems to their previous state? Do you have forensic capabilities?<br><br>Are you resilient?<br><br>If and when AI starts making poor decisions &#8212; or fatal ones &#8212; how are you going to respond to the regulatory and political pressures that follow? Even if your own systems are not at fault?<br><br>You can delegate any of the above to AI. But ultimately you'll be accountable to other human beings, and will need to demonstrate and explain how you got the results you did.<br><br>Yes, we may be heading for mass job losses. But getting from A to B?<br><br>As my good friend Pavel Tsatsouline says, "The confidence of amateurs is the envy of professionals."<br><br>We are about to see a boom in AI-related technology services. Be ready.</p>]]></content:encoded></item><item><title><![CDATA[Agentic AI and the coming rebirth of PPM]]></title><description><![CDATA[Agentic AI is the first enterprise technology wave in twenty years that will demand project portfolio management (PPM) discipline. But most companies do not have PPM discipline anymore.]]></description><link>https://www.thelonghaul.ai/p/agentic-ai-and-the-coming-rebirth</link><guid isPermaLink="false">https://www.thelonghaul.ai/p/agentic-ai-and-the-coming-rebirth</guid><dc:creator><![CDATA[Rob Lawrence]]></dc:creator><pubDate>Fri, 22 May 2026 20:02:39 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!2Yob!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>In the mid-2000s, after the dot-bomb and thousands of failed technology projects and cost overruns, companies invested heavily in PMOs and PPM tools. They learned to review, rank, and prioritize project activity, track budgets carefully, and match spend to outcomes.</p><p>Then Agile happened.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://www.thelonghaul.ai/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">thelonghaul.ai is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!2Yob!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!2Yob!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg 424w, https://substackcdn.com/image/fetch/$s_!2Yob!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg 848w, https://substackcdn.com/image/fetch/$s_!2Yob!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!2Yob!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!2Yob!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg" width="1279" height="720" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:720,&quot;width&quot;:1279,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:&quot;The original illustration of a \&quot;Feature Factory\&quot; posted with John Cutler's 2016 article.&quot;,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="The original illustration of a &quot;Feature Factory&quot; posted with John Cutler's 2016 article." title="The original illustration of a &quot;Feature Factory&quot; posted with John Cutler's 2016 article." srcset="https://substackcdn.com/image/fetch/$s_!2Yob!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg 424w, https://substackcdn.com/image/fetch/$s_!2Yob!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg 848w, https://substackcdn.com/image/fetch/$s_!2Yob!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!2Yob!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d0b4991-85c1-4470-bbaf-b0c3af265902_1279x720.jpeg 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em>The original illustration of a &#8220;Feature Factory&#8221; posted with John Cutler&#8217;s 2016 article.</em></p><p>Agile was a factory-line revolt. Developers were tired of PMs, especially non-technical PMs, telling them what to do, demanding status reports, tracking their activity, and so on. All evidence from the software industry indicated that Agile delivery was more productive than the PM-directed waterfall method. And so developers made their case, and mostly won. Enterprise shops converted to Agile, to working against backlogs, to pushing code regularly and to continuous updates.</p><p>Agile is a more productive way to write software. And so we might assume the story ends here. PMOs shrank or disappeared, development shops got more productive, hooray the end.</p><p>There&#8217;s a problem though, and it&#8217;s this: Agile made shops better at What and How. It made them worse at Why and When. John Cutler named the symptoms a decade ago in <strong><a href="https://cutle.fish/blog/12-signs-youre-working-in-a-feature-factory">12 Signs You&#8217;re Working in a Feature Factory</a></strong> &#8212; no measurement of impact, success theater around shipping, roadmaps that list features instead of outcomes. In the last decade, none of that has changed.</p><p>I will now repeat the first two sentences of the post.</p><p><strong>Agentic AI is the first enterprise technology wave in twenty years that will demand project portfolio management (PPM) discipline. But most companies do not have PPM discipline anymore.</strong></p><p>AI agents cross system boundaries, touch multiple business processes, create dependencies between teams that don&#8217;t talk to each other, and produce outcomes that sprint metrics cannot measure. You cannot run an agentic AI program out of a backlog. You need management intelligence that can see across initiatives, kill the ones that won&#8217;t work, reallocate budget mid-flight, and hold the line on outcomes.</p><p>That capability used to be standard. It isn&#8217;t anymore.</p><p>Project Portfolio Management died after Agile and nothing replaced it. Project management itself got handed to functional leads who never trained for it &#8212; PMI&#8217;s own data shows fewer than half of projects today are led by formally trained PMs. Deloitte has been blunt about the mechanism: when organizations moved to continuous backlog reprioritization, the link between portfolio decisions and team delivery broke, and most enterprises never rebuilt it.</p><p>Walk into a large enterprise and ask who is working on what, and why. You will not get a clean answer. You will get a Jira export, a slide from last quarter&#8217;s OKR review, and a functional lead who can describe their team&#8217;s sprint but not how it ladders to anything.</p><p>Now layer agents on top of that. Cross-functional. Cross-system. Outcome-dependent. The mismatch between what agentic AI requires and what most enterprises can actually execute is the real adoption problem &#8212; bigger than model selection, bigger than vendor choice, bigger than the infrastructure debates that dominate the conversation.</p><p>The companies that get agentic AI done will be the ones that rebuild portfolio and program management before the budget overruns force them to. Gartner is already projecting 40% of agentic AI projects will be cancelled by 2027. That number is not about the technology. It is about execution capacity that was dismantled fifteen years ago and has not been reinvented.</p><p>The work ahead is unglamorous: real PMs, real portfolio governance, real outcome accountability. The firms that do it quietly, now, will be running production agents while their competitors are still reorganizing. Agile didn&#8217;t kill PPM. We did. The good news is we can rebuild it &#8212; and the ones who do first will win the race to agentic success.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://www.thelonghaul.ai/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">thelonghaul.ai is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item></channel></rss>